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Support management downloads

versaSRS is an advanced, powerful and feature rich 100% browser based Help Desk; Turn answers into assets! Answer your email in minutes instead of hours; Open Source Customer Relationship Management




Type: Shareware Cost: 149.00$ Released: 2008-07-17
CRM-Express is a Contact, eSales and eMarketing Manager. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal. CRM-Express is now fully re-entrant, multi-user and network enabled. Allows for any number of users connecting simultaneously to an address book.
Type: Shareware Cost: 49.00$ Released: 2008-06-26
CRM-Express Standard Edition is a low-cost high quality CRM program. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal. CRM-Express Standard Edition is a single-user version. The Professional version is available as a multi-user networked version.
Business Helpdesk & Remote PCDEKSI CRM 4.2 by DEK Software International
Type: Shareware Cost: 595.00$ Released: 2007-07-12
DEKSI CRM is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat.
Internet Remote AccessRadmin Remote Control 3.01 by Famatech International Corp.
Type: Shareware Cost: 49.00$ Released: 2007-07-03
Radmin is fast and secure remote control and remote access software that enables you to work on a remote computer as if you were sitting right in front of it and access it from multiple places. Radmin includes Windows Vista support, file transfer, multi-user text and voice chat, Windows security, Kerberos authentication, 256-bit AES encryption, telnet access, multiple monitors support and unique DirectScreenTransfer technology.
Type: Shareware Cost: 595.00$ Released: 2007-05-29
DEKSI CRM for Linux is a feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat.
Type: Shareware Cost: 99.95$ Released: 2006-12-14
Powerful Visual Studio add-in designed to automate and simplify the process of developing applications with Oracle. OraDeveloper Tools integrates into Visual Studio 2005 and lets you quickly browse, query, and update Oracle databases from your development environment. Optimized for PL/SQL development with an SQL and PL/SQL debugger, code completion, code templates, and project management support. Also available for VS 2003.
Type: Freeware Released: 2006-04-19
Zoho CRM
Paltforms: Windows, Linux
Keywords: marketing, best, organize, web stats, email, Excel, html, resizing
Download (36864K)
Type: Shareware Cost: 65.00$ Released: 2005-10-31
FAQ Organizer Deluxe is a database management system for recording, organizing, and managing frequently asked questions. FAQ Organizer software is easy to use and very intuitive. Print FAQ reports. Generate FAQ web catalogs. Quickly find information using flexible search and filter options. View data in tables, regular forms, or browser. Send emails with FAQ records or reports from the program. Create customized FAQ database solutions.
Type: Freeware Released: 2005-09-07
SysAid is software for organizations' IT (Information Technology)
departments. It provides asset management, automatically scanning the
organization's network and listing its machines. SysAid Help Desk Software provides
details on each machine (its hardware, software, history, and more), and
lets you remote control it.
SysAid also provides help desk.
Type: Freeware Released: 2005-07-18
Open Source Customer Relationship Management for Small and Medium Businesses built over LAMP/WAMP technologies and open source projects.
Type: Freeware Released: 2005-05-24
Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites.
Type: Shareware Cost: 29.95$ Released: 2005-01-04
Turn email answers into assets! Save your answers with AnswerTool, then reuse them again and again; You will never have to worry about re-typing a response. Quickly handle common questions to dramatically improve your productivity. Improve customer satisfaction with clear, consistent answers. This is a great tool for customer support, investor relations, interacting with bidders in auctions, and other email-intensive jobs.
Type: Commercial Cost: 650.00$ Released: 2004-07-01
Audit software gives you up to date accurate and comprehensive inventory details.It is a complete solution for tracking IT assets across your enterprise. It combines a simple interface with advanced functionality for up-to-date hardware/software info.With advanced filter and query options it is easy to create a comprehensive reports.And also change management model will help you to track hardware/software changes.Remote Desktop Management.
Type: Commercial Cost: 650.00$ Released: 2004-07-01
Audit software gives you up to date accurate and comprehensive inventory details.It is a complete solution for tracking IT assets across your enterprise. It combines a simple interface with advanced functionality for up-to-date hardware/software info.With advanced filter and query options it is easy to create a comprehensive reports.And also change management model will help you to track hardware/software changes.Remote Desktop Management.
Type: Shareware Released: 2004-05-05
FAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, customers report that SupportWizard has raised customer satisfaction by 50%, improved customer retention by 80% and improved the efficiency of the service team by 25%.
Paltforms: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, MAC 68k, Mac PPC
Keywords: customer service, record time, XML, Service, email management, Expert Systems, browser based, inventory
Download (36000K)
Type: Commercial Cost: 349.99$ Released: 2005-07-11
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.

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